Zivanit and Amos travelled with us from 3 – 20 Sept 2022 throughout Vietnam

Hi, 

Good evening. 

We are on the way to the airport. 

We would like to say our thanks to you. 

It was a long trip, and we are sad that it is finished. 

We learned so many things about Vietnam. The people, the history, the culture. 

With such a complicated plan, we got everywhere. 

We have some comments that we will mail later 

All the best. 

Zivanit and Amos

From young couple Alona & Ofek who travelled with us from 31 Aug to 15 Sept 2022

“Hey Tuan and Giap, we arrived home yesterday and just want to thank you for all your help, the trip was amazing and we really enjoyed! Surely we will recommend on you—”

From Ronit & Yuval travelling with us from 26 Aug to 14 Sept 2022 ( full package)

Dear Tuan and Giap! We would like to thank you for making our trip wonderful. Helping us with the planning, providing experience, proffesional and good tour guides with your consistant support . You made our trip unforgattabe. We really love Vietnam its landscapes and good people. We are on our way back home with good memories and your best embassadors. Best regards Ronit and Yuval .--

From Mrs Meytal Dror who returned and travelled  with us 17 Aug – 06 Sept 2022. Mrs Meytal & her husband Barak were among the first weatern travellers( backpackers) to Vietnam after Vietnam was open in 1992. They met in Vietnam/ fell in love / later on got married. Now they have happy family with 02 aldult kids and wanted to take them back to show them their their stories

We would like to thqnk you so much. We had a great trip everything was 100% perfect. We are really grateful for this time we shared here in your country as a family. We will carry these wonderful memories for life. 

We will be happy to recommend services in all waysgood luck for you in the future.

Dror Wanderman family

***************************

From Achi-or & Yael ( young couple) travelling with us from 10 Aug – 06 Sept 2022

Hi Tuan and Giap,
We are now flying to Bangkok, finishing our tour and also finishing our adventure with you. We wanted to thank you so much for all of your arrangements and help. We felt in very good hands. We will definitely recommend Travel Authentic to our friends.
Thanks again and goobye.
Hope to visit Vietnam soon again 

Achi-Or & Yael

From Gal & Carmit Lin with their 03 teenager children travelling with Travel Authentic from 02 – 23 Aug 2022

-The sightseeing with the XO team was wonderful,

Tom, Ramseyle, Vivian, Tina and  Heidi were extremely friendly and it was a great time for all of us to learn about Saigon with these lovely students

- All the guides during our trip, that you had arranged for us, were so professional and friendly, we truely recommend all of them 

-And definitly we will recomend you as the ultimate agent in Vietnam to our friends. Following the amazing  experiences we already shared with our friends I am sure many will plan a visit in Vietnam as soon as they can 

-You are reliable, some thongs are beyond your control ( weather, flights etc) . You were always on top of everything and had informed us ahead of time of the change in flights, immediatly took care of solutions. 

I am sure your company will expend its activity, and wish you great success keeping this high service level.

From Mr Yoram Karin family of 04 travelling with us full package from 12-25 July 2022( after pandemics)

Dear Tuan.  We had an excellent trip in Vietnam.  Your team is good and especially Vu who was excellent. the routes are interesting and the people are very nice and welcoming.  The hotels and eco lodges were excellent and of course the boat in hlong Bay which was a great experience.  The hotels in Hanoi and Hoi An were very special and successful.  And everything was perfectly organized.  Thank you.  Orna and Yoram. --

From TURGEMAN  DAVID & SHIRIT W with 3 small kids travelling with us full package from 16-28 July 2022

Hi Tuan and Giap.

We are now on the airplane.. on our way back home.

We had wonderful vacation!! Vietnam is special ...and we succeeded to see a lot of her in 12 days..

Very happy we did it with you !!

Everything was organized  well, on time, exact to our needs .. thanks for taking care of us all the way  !!  You made our trip to be amazing!!

.

We enjoyed  very much! Hope coming  back soon

From Goni & Gil ( young couple) travelling with us full package from 26 June – 24 July 2022

Tuan and Gap, we wanted to say a huge thank you! We had a perfect trip and it's thanks to you! Thank you for thinking of every single detail, for taking care of everything all the time and for being available when we had problems! We will definitely recommend your office to our friends! You have a beautiful country and we really hope that we will be able to miss it. Thank you again, you have a great team and the highest level of service

From Yishay & Rony Trif and 4 kids travelling with us full package from 06-18 July 2022

Dear Mr.Tuan and Mr. Giap.

We had an amazing time in Vietnam, mainly thanks to you.  Everything was perfect, well planned, interesting and we had a lots of fun!

We already thinking about the next time:)

Thank you very much!!!

 From Ron & Naama Ron Sapir-Tchetchik family travelling with us on 1 Jan 2020

Dear Mr. Tuan,

We had an amazing two week adventure. 

Thank you very much for taking care of all our needs and for the great guides.

Please also convey our appreciation to your team. 

Happy New year 2020 to you and yours.

Kind regards, 

Naama & Ron

From Muli, Tsafnat, Nava & Michael Family Travelling withus on 29 Sept 2019

Hello Tuan,

We returned to Israel and wanted to thank you for the wonderful trip you have organized for us.
The drivers and guides were waiting for us everywhere on time. The guides were good. Every day a new and interesting surprise waited us. The trip was very varied and interesting.
We would highly recommend you to our friends.

Thank you very much,

Muli, Tsafnat, Nava & Michael

From Mr Arie Schwartz family 

Hello Tuan/Travel Authentic Team,

We, the 5 members of the Schwartz family, want to thank you very much for helping us experience and enjoy Vietnam in such a calm, direct and professional way.

We have blessed several times during the trip, and surely after – the decision to work with you: the kindness, the calm and professional service, the as-agreed delivery from start to end.

We've returned immediately to the day-to-day mice race from this fabulous trip,  so it took a while to thank you.

Never the less, once more time, thank you very much.

Michal and I will be happy to be a reference for you and your perfect service.

-Best,

Michal, Arie, Itay, Adi and Dana

From Mr Sapir Hirsh family travelling with us on 25 July 2019

Hi Tuan, 

I don't know how to start thanking you for this experience in Vietnam.

We enjoyed every moment, every minute.

This thanks to the perfect organization of our tour. 

Every time we arrived to a new destination, a guide or a driver was waiting for us. Even when there was a problem , you gave us the right solution. 

I'm more than sure I will recommend your travel services to my friends.

Now we know a bit more about the vietnamese people and appreciate their kindness and serviceness.

Thanks a lot!

From Mr Eli Shauli family travelling with us on 17 July 2019

Hi Tuan

how are you

It took us some time  but we arrived Israel safe

I heard from Ronit my sister that she had a great time with you at Hanoi and it sure brings memories from our first dinner.  

Funny how the trip Vietnam passed so fast and now it is her turn and I am sure she will have a great time.

Now we have some time to think about our Vietnamese  adventure

I had send  some picture of your team with us (to Tan I will send also personally) in jumbo mail

thank you again for all the efforts and caring for us 24/7.

It was really great to know you and we all hope to meet again

Eli

P.S. remind you to send us the Danang car and driver details for our insurance (just in case)

From Orli family travelling with us in July 2019

What an amazing country you have!!!!

We are on the plane packed with so many experiences. Such a variety of people, landscapes, sounds, tastes,smells,colours...

We want to thank you

Tuan Giap and Tien:

Thank you for the very well organized work and very kind and accepting attitude ( questions and doubts)  while planning and during the trip. We felt very safe ( especially while travelling with kids) and in very good hands all the time. Not worring about  anything and just experiencing.

The guides were great. Each one of them with his unique style .they all took very good care of us.

With Minh we really  felt the attachment to the places we visited.to the people and landscapes. He was very sincere .

Tanh and the 4 easyriders worked great as a team and each one of them added something special to the general plan.

We would like to thank ju in Ho chi Minh city ( i hope i wrote the names correctly).

We felt very comfortable with him at all times , no distance at all.and his knowledge is remarkable.

The drivers were all very good and careful. Especially Ding. although we couldnt really speak the same language we really enjoyed Ding's kindness  warmth  and care. 

 In the general plan although some spots were a bit touristic there was a good balance with more peaceful places that we appreciate.

We need now to go back to our reality ,to relax and understand and digest everything we saw and learned. 

Thank you all very much!! We will not forget this  trip!!

Ở lại vui vẻ nhé, cảm ơn!

From Naomi Karmi family travelling with us on July 2019

Dear Tuan,

We are writing to thank you for the excellent organization of our recent trip to Vietnam. We had a wonderful time, thanks to you and your staff.

The guides were very knowledgeable and we learned a lot from them about the different places and the customs. The hotels you recommended and booked for us were fine - we especially enjoyed the retreat in Pu Luong, the cruise in Ha Long Bay, and the lovely hotel in Hoi An. All the logistics went well and on time (except for the delay with the domestic flight to Nha Trang, but that had nothing to do with you).

Again, thank you for making this trip such a success.

Best regards,

Naomi and Liron

From פנינה אמיתי travelling with us from 19 Apr 2019

Hi Tuen and all the staff

.It has been almost two weeks since we returned to Israel and we are still under the tremendous impression Vietnam has left us

.I would like to thank you and Udi by my name and the name of the group, for the wonderful trip you planned for us

  .Every day surprised us more than the last

The trip was very well planned: people waiting for us on time at the airport, the comfortable vehicles, the excellent hotels (even the 2 star hotel was not so bad - they just had to change their hard mattresses, to soft mattresses), the boat and the splendid and luxurious ship. Delicious meals

.(The motorcycle trip under the command of Chief Vu and the scooters in Saigon (a huge experience

.A proper balance between free time for ourselves and planned trips

.(The excellent communication that was between us throughout the trip, which enabled us to solve immediately any problem that arose (there were hardly any

.And of course the good guides, especially Peter, who guided us in Saigon

.With your help, we will be happy to travel again in various places in Asia. And of course I would recommend to anyone traveling to Vietnam and Cambodia to use your excellent services

.I'd appreciate it if you send a copy of this letter to Audi, I can not find his e-mail

Best regards,

Pnina

 From Mr Doron family Doron Margulies travelling with us on Mar 2019

Hi Tuan,

Allow me to join Ilan with my thanks and compliments on this very well organized tour. It was a full of surprises and new and exciting experience every new day. The sights were just astonishing and the people hospitality was amazing. The opportunities to take astonishing pictures, which was our main purpose of this tour, were there every day.

Thank you very much to you and your team for this unforgettable experience.

Doron Margulies

From 02 couple friends( Hila & Yaron, Etan & Anath )  travelling with us on Feb 2019

Hello Tuan,

We came back to Israel last night after an amazing trip.

Your arranging were undoubtedly serious importance to the success of our trip.

·        Most of the hotels were very good.

·        The guides were excellent: the band of the riders on the scooters at Saigon.

            The band of the 4 easy riders and the easy rider guide and the last guide  Dang (if I'm writing  correctly his name)

·        The communication, the informing and the timely were excellent.

So thank you very much.

Hila & Yaron

Etan & Anath 

From Mr Arik & Israeli friends( 10 pax) travelling with us on Jan 2019 

Dear Tuan,

First and before all, we would like to wish you, your family and your business, a happy TET holiday and a good new year of Pig, year of good health and prosperity.

It took us a few days to recover from the jet leg and to “get back to earth” after the tour we had in Vietnam & Cambodia between 11 – 27 January 2019.

Below are our general comments about the trip on your beautiful and interesting country, which left us with great and wonderful experience for life to remember.

Tour plan -  was very comprehensive. It was a very good combination of towns, country-side and walking & enabled good understanding of day to day life in Vietnam.

Accommodation – almost all hotels were excellent & provided very good staying conditions. A constructive remark about the ecolodge in Mu Chang Chai - It has great potential, located in a dreamy landscape - but very poor basic suitable facilities and standards. (freezing at night without heating option, not enough hot water, very poor choice for breakfast).

Logistics – zero faults. Everything worked like “clockwork”.

Guides – very good & professional guides who shared with us their immense knowledge. Their personal stories were a great added value to the tour. In particular the guides: Tee, Vu and Lin (in Cambodia), who really did a great job. Unfortunately I can't say the same about the lady guide in Saigon & Mekong delta. Her English was completely not understandable and her knowledge was very poor and limited.

For the tour in Saigon, the minibus was not necessary and caused frustration & waste of time due to the heavy traffic in the city.

Another general comment: we recommend that all minibuses will be equipped with microphone and to equip the guide with personal microphone for better communication with groups of many members.  

We would like to thank you in person for your intensive involvement during the tour and appreciate the fact that we could get in touch with you at any moment and rely on getting a quick & effective answer.

We will be more than happy to recommend you in person & Travel Authentic as the travel agency to any of our friends, family or anybody.

With warm regards,

Arik & friends group.