From Ron & Naama Ron Sapir-Tchetchik family travelling with us on 1 Jan 2020
Dear Mr. Tuan,
We had an amazing two week adventure.
Thank you very much for taking care of all our needs and for the great guides.
Please also convey our appreciation to your team.
Happy New year 2020 to you and yours.
Naama & Ron
From Muli, Tsafnat, Nava & Michael Family Travelling withus on 29 Sept 2019
We returned to Israel and wanted to thank you for the wonderful trip you have organized for us.
The drivers and guides were waiting for us everywhere on time. The guides were good. Every day a new and interesting surprise waited us. The trip was very varied and interesting.
We would highly recommend you to our friends.
Thank you very much,
Muli, Tsafnat, Nava & Michael
From Mr Arie Schwartz family
Hello Tuan/Travel Authentic Team,
We, the 5 members of the Schwartz family, want to thank you very much for helping us experience and enjoy Vietnam in such a calm, direct and professional way.
We have blessed several times during the trip, and surely after – the decision to work with you: the kindness, the calm and professional service, the as-agreed delivery from start to end.
We've returned immediately to the day-to-day mice race from this fabulous trip, so it took a while to thank you.
Never the less, once more time, thank you very much.
Michal and I will be happy to be a reference for you and your perfect service.
Michal, Arie, Itay, Adi and Dana
From Mr Sapir Hirsh family travelling with us on 25 July 2019
I don't know how to start thanking you for this experience in Vietnam.
We enjoyed every moment, every minute.
This thanks to the perfect organization of our tour.
Every time we arrived to a new destination, a guide or a driver was waiting for us. Even when there was a problem , you gave us the right solution.
I'm more than sure I will recommend your travel services to my friends.
Now we know a bit more about the vietnamese people and appreciate their kindness and serviceness.
Thanks a lot!
From Mr Eli Shauli family travelling with us on 17 July 2019
how are you
It took us some time but we arrived Israel safe
I heard from Ronit my sister that she had a great time with you at Hanoi and it sure brings memories from our first dinner.
Funny how the trip Vietnam passed so fast and now it is her turn and I am sure she will have a great time.
Now we have some time to think about our Vietnamese adventure
I had send some picture of your team with us (to Tan I will send also personally) in jumbo mail
thank you again for all the efforts and caring for us 24/7.
It was really great to know you and we all hope to meet again
P.S. remind you to send us the Danang car and driver details for our insurance (just in case)
From Orli family travelling with us in July 2019
What an amazing country you have!!!!
We are on the plane packed with so many experiences. Such a variety of people, landscapes, sounds, tastes,smells,colours...
We want to thank you
Tuan Giap and Tien:
Thank you for the very well organized work and very kind and accepting attitude ( questions and doubts) while planning and during the trip. We felt very safe ( especially while travelling with kids) and in very good hands all the time. Not worring about anything and just experiencing.
The guides were great. Each one of them with his unique style .they all took very good care of us.
With Minh we really felt the attachment to the places we visited.to the people and landscapes. He was very sincere .
Tanh and the 4 easyriders worked great as a team and each one of them added something special to the general plan.
We would like to thank ju in Ho chi Minh city ( i hope i wrote the names correctly).
We felt very comfortable with him at all times , no distance at all.and his knowledge is remarkable.
The drivers were all very good and careful. Especially Ding. although we couldnt really speak the same language we really enjoyed Ding's kindness warmth and care.
In the general plan although some spots were a bit touristic there was a good balance with more peaceful places that we appreciate.
We need now to go back to our reality ,to relax and understand and digest everything we saw and learned.
Thank you all very much!! We will not forget this trip!!
Ở lại vui vẻ nhé, cảm ơn!
From Naomi Karmi family travelling with us on July 2019
We are writing to thank you for the excellent organization of our recent trip to Vietnam. We had a wonderful time, thanks to you and your staff.
The guides were very knowledgeable and we learned a lot from them about the different places and the customs. The hotels you recommended and booked for us were fine - we especially enjoyed the retreat in Pu Luong, the cruise in Ha Long Bay, and the lovely hotel in Hoi An. All the logistics went well and on time (except for the delay with the domestic flight to Nha Trang, but that had nothing to do with you).
Again, thank you for making this trip such a success.
Naomi and Liron
From פנינה אמיתי travelling with us from 19 Apr 2019
Hi Tuen and all the staff
.It has been almost two weeks since we returned to Israel and we are still under the tremendous impression Vietnam has left us
.I would like to thank you and Udi by my name and the name of the group, for the wonderful trip you planned for us
.Every day surprised us more than the last
The trip was very well planned: people waiting for us on time at the airport, the comfortable vehicles, the excellent hotels (even the 2 star hotel was not so bad - they just had to change their hard mattresses, to soft mattresses), the boat and the splendid and luxurious ship. Delicious meals
.(The motorcycle trip under the command of Chief Vu and the scooters in Saigon (a huge experience
.A proper balance between free time for ourselves and planned trips
.(The excellent communication that was between us throughout the trip, which enabled us to solve immediately any problem that arose (there were hardly any
.And of course the good guides, especially Peter, who guided us in Saigon
.With your help, we will be happy to travel again in various places in Asia. And of course I would recommend to anyone traveling to Vietnam and Cambodia to use your excellent services
.I'd appreciate it if you send a copy of this letter to Audi, I can not find his e-mail
From Mr Doron family Doron Margulies travelling with us on Mar 2019
Allow me to join Ilan with my thanks and compliments on this very well organized tour. It was a full of surprises and new and exciting experience every new day. The sights were just astonishing and the people hospitality was amazing. The opportunities to take astonishing pictures, which was our main purpose of this tour, were there every day.
Thank you very much to you and your team for this unforgettable experience.
From 02 couple friends( Hila & Yaron, Etan & Anath ) travelling with us on Feb 2019
We came back to Israel last night after an amazing trip.
Your arranging were undoubtedly serious importance to the success of our trip.
· Most of the hotels were very good.
· The guides were excellent: the band of the riders on the scooters at Saigon.
The band of the 4 easy riders and the easy rider guide and the last guide Dang (if I'm writing correctly his name)
· The communication, the informing and the timely were excellent.
So thank you very much.
Hila & Yaron
Etan & Anath
From Mr Arik & Israeli friends( 10 pax) travelling with us on Jan 2019
First and before all, we would like to wish you, your family and your business, a happy TET holiday and a good new year of Pig, year of good health and prosperity.
It took us a few days to recover from the jet leg and to “get back to earth” after the tour we had in Vietnam & Cambodia between 11 – 27 January 2019.
Below are our general comments about the trip on your beautiful and interesting country, which left us with great and wonderful experience for life to remember.
Tour plan - was very comprehensive. It was a very good combination of towns, country-side and walking & enabled good understanding of day to day life in Vietnam.
Accommodation – almost all hotels were excellent & provided very good staying conditions. A constructive remark about the ecolodge in Mu Chang Chai - It has great potential, located in a dreamy landscape - but very poor basic suitable facilities and standards. (freezing at night without heating option, not enough hot water, very poor choice for breakfast).
Logistics – zero faults. Everything worked like “clockwork”.
Guides – very good & professional guides who shared with us their immense knowledge. Their personal stories were a great added value to the tour. In particular the guides: Tee, Vu and Lin (in Cambodia), who really did a great job. Unfortunately I can't say the same about the lady guide in Saigon & Mekong delta. Her English was completely not understandable and her knowledge was very poor and limited.
For the tour in Saigon, the minibus was not necessary and caused frustration & waste of time due to the heavy traffic in the city.
Another general comment: we recommend that all minibuses will be equipped with microphone and to equip the guide with personal microphone for better communication with groups of many members.
We would like to thank you in person for your intensive involvement during the tour and appreciate the fact that we could get in touch with you at any moment and rely on getting a quick & effective answer.
We will be more than happy to recommend you in person & Travel Authentic as the travel agency to any of our friends, family or anybody.
With warm regards,
Arik & friends group.