Step 1: Select your Tours, Packages or Hotels
Once you sellect your services provided on our website(www.travelauthentic.com) , Please click on 'Book now' button which will lead you to our Tour or Hotel booking forms.

Step 2: Complete your booking forms
Please fill all required informations on your forms together with correct security codes and finish by clicking on 'Send' button on bottom of the page.

Step 3: Confirm your Bookings
Once sending your booking form to us, you will shortly receive our email with details of your booking.
We will then process to check with all related service's availabilities then confirm your tour booking within 24 hours.
• If all services are available, we will send you an email with details of your services such as hotels, airlines, joining instruction, timing, costing, deadline...etc
• If any service is not available, we will email you to suggest other alternative options for you to consider.
• If you choose our customized tour services, we will send our proposal itinerary for your considerations or decisions.

Step 4: Payment
Once you have decided to book our services, we will send you our bank account for wire transfer or secured links for credit card online payment.
• If your departure is more than 30 days: deposit 25% of total tour's cost or minimum of 200 USD per person is required.
• If your departure is less than 30 days: full payment is required.
• Our cancellation policy will apply once you have submitted your credit cards or other methods of payment

Step 5: Get your service voucher
Once your payment have been authorised by our bank, Service Voucher will be issued and sent to you by email, fax or post.

Should you have any further questions, please send us your inquiries to: info@travelauthentic.com or call to our hotline number: +84 904338051.
Thank you for your trust to use in our services !

Travel Authentic Management Board

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